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These terms apply to all activities between you and Sindio S.R.L. (hereinafter referred to as “Sindiobag”, “Sindiobag online store”, “the online store” or “we”). Any order implies acceptance of the general conditions.
Sindiobag strives to describe the Terms and Conditions in clear and understandable terms. Please read these terms carefully before ordering.
Sindiobag reserves the right to modify the general conditions at any time and without notice.
Download the general conditions
Sindio S.R.L (Sindiobag)
144 Rue Mattot, 1410 Waterloo (Belgium)
VAT/company number: BE0684559385
Telephone: +32 800 37 620
Email: info@sindio.com
Account number: BE37 3631 6895 3428 (note: please always mention the single unstructured communication of your order confirmation).
We make every effort to ensure that the information on this website is complete, accurate and current. Despite all these efforts, some of this data may be inaccurate, incomplete or out of date. Sindiobag cannot provide any guarantee as to the completeness, accuracy or timeliness of the information presented on this website.
All prices mentioned on the Sindiobag online store are denominated in euros. They all include 21% VAT, but do not include shipping costs.
We guarantee that our goods are in conformity with your order and that they meet the normal expectations that you may have, taking into account the specifications of the product. We also guarantee, of course, that our goods comply with all the laws in force at the time of your order.
With regard to the delivery of goods, we also apply the minimum legal warranty period of two years if the goods do not comply with the order placed. This guarantee implies that any good which presents defects or faults will be repaired or replaced free of charge up to 2 months after its delivery.
As far as possible and reasonable, you have the choice between repair or replacement. You only have the right to demand a price reduction or termination of the sales contract if the repair or replacement proves to be excessive or impossible or if it cannot be done within a reasonable time.
We ask you to inform us of each defect or defect within two months of the observation. Any defect or defect which becomes apparent within 2 months of delivery is deemed to have existed before delivery, unless we are able to prove the contrary. Beyond 2 months, it is up to you to prove that the defect existed before delivery.
All items offered for purchase in the Sindiobag online store are brand new and immaculately clean, and have never been worn. All products in the online store are illustrated with photos and accompanied by a clear explanation (brand, description, price, possible promotion, available sizes, washing instructions, etc.).
We make every effort to ensure that the colors of the items presented in the online store are in line with reality. Please note, however, that the colors shown in the photos may differ slightly from the actual colors (depending on the screen, brightness, etc.). Do not hesitate to contact us if you have any doubts regarding a color.
The presentation of our products in the Sindiobag online shop is only a non-binding invitation to order goods from us. Sending the order constitutes a binding offer to conclude a purchase contract.
We accept this offer since we deliver the goods. The automatically generated email for order confirmation does not constitute acceptance of the offer, but merely informs you that we have received your order. We are free to decide whether or not to accept any order. We will notify you immediately if we decide not to fulfill an order.
Sindiobag sells its articles only to end consumers and only in quantities that are customary in trade.
The information on this site is general in nature. The information is not adapted to personal or specific circumstances and cannot be considered as personal, professional or legal advice to the user.
Sindiobag does all the efforts are made to ensure that the information provided is complete, correct, accurate and up-to-date. Despite these efforts, errors occur in the information provided. If the information provided contains errors or if certain information on or through the site is unavailable, Sindiobag will do everything possible to remedy the situation as soon as possible.
Sindiobag cannot be held liable for direct or indirect damage resulting from the use of the information on this site.
If you discover errors in the information provided by this site, you can contact the site administrator.
The content of the site (including links) may at any time, without notice or notification, be modified or supplemented. Sindiobag does not guarantee the proper functioning of the site and can in no way be held liable for the incorrect functioning or (un) temporary availability of the site or for any damages, direct or indirect, resulting from the access or use of the site.
Sindiobag can be no evidence against anyone, direct or indirect, special or otherwise liable for damages resulting from the use of this site or another, in particular due to links or hyperlinks, including, without limitation , all losses, work stoppages, deterioration of programs or other data on the user’s computer system, hardware, software or other.
The site may contain hypertext links to third-party sites or pages, or refer to them indirectly. The inclusion of links to such sites or pages does not imply endorsement of the content.
Sindiobag expressly declares that it has no control over the content or other characteristics of these sites and can in no way be held responsible for the content or functionality or any other form of damage caused by its use.
After registration, you can place an order in the online store. Within 24 hours maximum, you will receive a confirmation email and a summary of your order. After payment and receipt of your items, you, as a customer, have 14 days to return or exchange items through the online store or deposits (see “right of withdrawal”). Beyond this period, your purchase is considered final and you remain the owner of the items purchased.
We recommend that you contact us beforehand if you have any questions or doubts in order to avoid any misunderstanding and disappointment. We assume that the data you provided to us during registration and ordering are truthful. Indeed, any erroneous or incomplete information may compromise the rapid processing and delivery of the order. In addition, it is also your responsibility as a customer to keep your password confidential in order to prevent misuse.
The minimum order value of the Sindiobag online store is 20 euro VAT included.
You can pay for your purchases made in the online store using several payment methods.
If you opt for payment by net banking (BNP Paribas Fortis, Dexia, ING and KBC) or by credit card (VISA and Mastercard), the amount is immediately deducted from your account and we can process your order immediately.
All online payments are made through a secure transaction in collaboration with our partner Bancontact, Stripe or PayPal. Your payment details and credit card information will only be used for payment of the order and will never be communicated to third parties.
Sindiobag undertakes to always display correct prices in the e-shop for the items offered for sale. In the exceptional case that incorrect prices are displayed by mistake, whether due to a technical problem or human error, the so-called “consumer good faith” criterion still applies.
The obligation of the seller to sell at the price indicated on his website, even if it is an error to his detriment, is weakened by the criterion of the good faith of the consumer, who must have reasonably believed that the price stated was correct. (Source: OIVO, the research and information center for consumer organisations, referring to the legislation on the reasonableness of the indication of prices).